Airline Reservation System Overview

 Functions provided by a CRS

• A CRS typically provides the following functions

• Flight schedule information : Days and times for flights operated by the airline

• Availability information : Seat availability on a flight by service class, i.e. Economy, Business or First class

• Fare quotes : A consolidated fare for an itinerary based on flight, day, time, service class and passenger types chosen

• Reservation information : Seat bookings

• Ticketing information : Generating and storing tickets

• Refunds and cancellations : Cancellation of existing reservations and tickets

About Computer Reservation System (CRS)

• Also known as central reservation system.
• It is a computerized system to store and retrieve information.
• It conduct transactions related to air travel, hotel, car rental, or activities.
• It is originally designed and operated by airline.
• A CRS is the backend office system of the booking engine.
• And it enables you to administrate rates and availabilities comfortably and easily as well as evolution of all incoming booking.
• Get an overview of the complete booking performance of e-distribution.

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